Job Opportunities @ CBORD - Product Support/Testing
Where talent and teamwork produce inspired results.
Product Support/Testing
Implementation Services Technician
This person will primarily program Point-of-Sale databases for new system implementations and add-ons, as well as assist with order processing and various other administrative functions for a busy implementation department. Over the phone they will advise and train customers on how to properly complete pre-installation questionnaires. Excel will then be used to manipulate the customer data and program Micros databases. Responsibilities will also include remote training sessions with customers to review their database and make corrections in the software prior to its installation.
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This person will primarily program Point-of-Sale databases for new system implementations and add-ons, as well as assist with order processing and various other administrative functions for a busy implementation department. Over the phone they will advise and train customers on how to properly complete pre-installation questionnaires. Excel will then be used to manipulate the customer data and program Micros databases. Responsibilities will also include remote training sessions with customers to review their database and make corrections in the software prior to its installation.
Qualifications: High School diploma plus a minimum of one year administrative/clerical experience and one year experience with point-of-sale database configuration. Foodservice and/or cashier experience a plus. Experience with training desirable, but not required. Software skills should include Microsoft Word, Excel, and Outlook. Strong organizational and prioritizing skills, along with excellent verbal, written, and telephone communication abilities are required.
Travel: Negligible
Apply for this job onlineJob Listings Last Revised Thursday March 11, 2010
The CBORD Group is a progressive, industry leading business which develops computer information systems for the administration of onsite food service, housing, access and privilege controls, and related auxiliary functions. We are an Equal Opportunity Employer. Please send your resume and cover letter through one of the following methods:
| Email: | jobs@cbord.com |
| Fax: | 607.257.1902 |
| Mail: | The CBORD Group, Inc. Attn: Lisa Patz Human Resource Dept. 61 Brown Road Ithaca, NY 14850 |
Please no 'walk-ins' allowed, you must schedule an interview in advance.
The CBORD Group offers a full range of benefits.
“We are extremely pleased with the support we have received from CBORD! No matter who you are dealing with, from the person who answers your call to the Vice President of the company, they can't do enough to help you.”
— Jim Born
Hoffmann-La Roche Inc
